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The Go-to Place for Conflict Resolution Training in Canada

The Canadian Institute for Conflict Resolution (CICR) has been a leading authority since 1988 in empowering managers, leaders, practitioners and organizations with a unique Third-Party Neutral approach to training and intervention in conflict resolution, mediation, facilitation and community dialogue.

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Led by expert practitioners.
Trusted by governments, unions, and frontline teams across Canada and abroad.

Our grads say:
“I leave with more confidence and the techniques to go further on my journey.”

Melissa Wilson, Prevention Officer, Canada School of Public Service

Take the First Step Towards Resolving Conflict

Enroll in one of our conflict resolution training programs and start building constructive communication skills, understanding, and conflict competency.

​Upcoming Events

Save your seat for upcoming Communities of Practice, Speaker Events, Graduation and AGM.
  • Peace Education Workshop: How to Increase Peace Education in Schools
    Peace Education Workshop: How to Increase Peace Education in Schools
    Thu, Oct 29
    St. Andrew's Hall
    Oct 29, 2026, 1:00 p.m. – 4:00 p.m.
    St. Andrew's Hall, 82 Kent St, Ottawa, ON K1P 5N9, Canada
    Thursday, Oct 29, 1-4 pm. A panel of peace educators and practitioners on bringing peace education into Canadian schools. Part of Peace Train Canada 2026. Free.
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  • A Community Dialogue on Peace Education – with Peace Train Canada
    A Community Dialogue on Peace Education – with Peace Train Canada
    Fri, Oct 30
    St. Andrew's Hall
    Oct 30, 2026, 8:30 a.m. – 12:30 p.m.
    St. Andrew's Hall, 82 Kent St, Ottawa, ON K1P 5N9, Canada
    A free community dialogue on bringing peace education into Canadian classrooms. Facilitated by CICR, part of Peace Train Canada 2026.
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  • Embodied Conflict Resolution – Deepening our Practitioner Work
    Embodied Conflict Resolution – Deepening our Practitioner Work
    Membership Offer
    Sat, Oct 31
    Suite 1105 - 150 Isabella Street - CICR
    Oct 31, 2026, 9:30 a.m. – Nov 07, 2026, 4:30 p.m.
    Suite 1105 - 150 Isabella Street - CICR, 150 Isabella St, Ottawa, ON K1S 1V7, Canada
    This in-person workshop takes place over two days - Saturday October 31 and Saturday November 7.
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  • Building Understanding Through Nonviolent Communication (ARABIC)
    Building Understanding Through Nonviolent Communication (ARABIC)
    Fri, Nov 20
    Suite 1105 - 150 Isabella Street - CICR
    Nov 20, 2026, 5:30 p.m. – Nov 29, 2026, 4:30 p.m.
    Suite 1105 - 150 Isabella Street - CICR, 150 Isabella St, Ottawa, ON K1S 1V7, Canada
    A 28-hour community training in Arabic for newcomers and community leaders in Ottawa. (Nov 20-22 & Nov 27-29 @CICR) - Delivered by Rasha Kaba and Souleiman Kassouha
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  • CICR Annual General Meeting (AGM) / AGA de l'ICRC 2026
    CICR Annual General Meeting (AGM) / AGA de l'ICRC 2026
    Fri, Dec 04
    @Saint Paul University - Ottawa
    Dec 04, 2026, 6:30 p.m. – 7:30 p.m. EST
    @Saint Paul University - Ottawa, 223 Main St, Ottawa, ON K1S 1C4, Canada
    Join us at the institute or online to share the inner workings of CICR, financial insights, achievements, and future plans. | Rejoignez-nous à l'institut ou en ligne pour découvrir les perspectives financières, les réalisations et les projets futurs de l'ICRC.
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  • CICR's Annual Ceremony | Cérémonie Annuelle de l'ICRC 2026
    CICR's Annual Ceremony | Cérémonie Annuelle de l'ICRC 2026
    Fri, Dec 04
    Hybrid (SPU Amphitheater & Online)
    Dec 04, 2026, 7:30 p.m. – 9:30 p.m. EST
    Hybrid (SPU Amphitheater & Online), 223 Main St, Ottawa, ON K1S 1C4, Canada
    Get ready to be inspired! Join us for an evening of story-telling, as we celebrate the graduates from our 160-hour Third-Party Neutral program. | Rejoignez-nous pour une soirée inspirante, afin de célébrer les diplômés de notre programme TPN.
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Featured in...

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How Leaders Shape Conflict Resilience in their Workplace
​By Monique Newton, Director of Services at CICR
How Leaders Shape Conflict Resilience in their Workplace
​By Monique Newton, Director of Services at CICR

Read on OBJ.ca >

Dealing with conflict?
Get in touch!

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For Employees, Leaders and Organizations:

Canadian Institute for Conflict Resolution

📞 +1 343-633-0100

  📧 info@cicr-icrc.ca

       
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For Individuals in the National Capital Region:

Community Conflict Resolution Ottawa - CCRO

📞 +1 343-633-0200
                +1 833-670-2100 Toll-free
   📧  ccro@cicr-icrc.ca

 
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