Start your TPN journey in 2020!
Trainer: Esther van Gennip
Language: English (this course will also be delivered in French on the same dates, click here for more details)
Pre-requisites: n/a (all participants are welcome!)
Cost: $1550 + tax
Location: Saint Paul University, Ottawa Ontario
Time: 8:30 am to 4:30 pm (Monday to Friday)
Full-time students receive 65% off ($542.50 + tax)
Part-time students receive 50% off ($775 + tax)
Full-time students at Saint Paul University receive 75% off ($387.50 + tax)
Not-for-profits receive 30% off ($1085 + tax)
This introductory course is the prerequisite to all of the other TPN modules. It introduces participants to the spectrum of conflict resolution choices; layers of conflict with an emphasis on deep-rooted or identity-based conflict; core attributes of community-based conflict resolution; ten core principles for being an effective TPN. Through role plays and conflict scenarios participants are introduced to values and beliefs and how they impact on conflict; an introduction to negotiation, conciliation and mediation processes and techniques, including guidelines for mediators, the mediation process and process checklists; and an introduction to facilitation which includes basic group dynamics, positive framing of issues and core skills of a facilitator. The course also includes skill practice around questioning techniques and the positive framing of conflictual issues.
Bring clarity to the pathway from conflict to conciliation by developing your skills as a conflict resolution practitioner. Join the roster of TPN graduates! To find out more about the TPN certificate program, click here.