Schedule of Workshops

Third Party Neutral Program (all prices + HST)

$1,550 for each TPN Workshop

$387.50 for each TPN (full-time student at Saint Paul University)

$542 for each TPN (full-time student at any university)

$775 for each TPN (part-time student at any university)

$1,085 for each TPN (not-for-profit organization - not applicable to government agencies)

TPN 1 – Becoming a Third Party Neutral

August 23 to September 2, 2021 (English) delivered online ➔ Register Now

August 23 to September 2, 2021 (French) delivered online ➔ Register Now

TPN 2 – Developing Facilitation Skills for Groups in Conflict

September 21 - October 1, 2021 (English) delivered online ➔ Register Now

September 21 - October 1, 2021 (French) delivered online ➔ Register Now

TPN 3 – Developing Mediation Skills

October 18 - 28, 2021 (English) delivered online ➔ Register Now

October 18 - 28, 2021 (French) delivered online ➔ Register Now

TPN 4 – Principles, Practice & Reflections

November 22 - December 2, 2021 (English) delivered online ➔ Register Now

November 22 - December 2, 2021 (French) delivered online ➔ Register Now

1-Day Conflict Resolution Workshop

$300 for the day
50% Discount for students
30% Discount for not-for-profit organizations - not applicable to government agencies

August 20, 2021 (English) delivered online ➔ Register Now

September 10, 2021 (French) delivered online ➔ Register Now

Deep-Rooted Conflict Seminar

$800 for 2.5 days
50% Discount for students 
30% Discount for not-for-profit organizations - not applicable to government agencies

Dates TBA

CMO 21-Hour Workshop

Registration by special invitation only.
$353.98 for 3 days
$132.74 for 3 days (discounted for students)

Dates TBA


Third Party Neutral Program

"When I’m in conflict, I can go to the HR or go to the Court but that doesn’t fully resolve matters. Just the basic skill of a TPN enables me to confront the issue in a respectful way and engage people and addressing it is a really an important skill that we are losing here in Canada. Therefore, CICR brings values in how we can help people every-day, which they could appreciate or choose to ignore and proceed with very formal and costly processes."
Joyce Abardanel, International TPN trainer

"Being a Third Party Neutral (TPN) scholarship recipient is not only an honour and a blessing in many ways but it has been an invaluable gift that encourages and empowers me to be a real difference maker in whatever environment I find myself in. Today's highly competitive and conflictual environment needs more self-aware and conflict competent TPNs to facilitate dialogue and diplomacy near and far. The TPN framework highly complements both my experiential and educational background while further equipping me with the essential practical hands-on tools required to make a significant contribution for making a real positive change, which is exactly what I intend to do in whatever capacity including volunteering in the community. The potential and possibilities are endless when it comes to how this program aids in the above mentioned aspirations, notwithstanding personal and professional levels. It is programs like these that gives me so much hope that we as individuals and a collective can be better and can do better and this world can indeed be a better place."
CICR Scholarship Recipient

"I am very glad to express my feelings of gratitude to CICR for granting me a scholarship so that I can participate in the complete training of the Third Party Neutral Dispute Resolution Program. One of a kind! Provided by experienced trainers, it is not necessary to explain all the theories because the many practical cases and role plays make it possible to assimilate the matter. It is also a golden opportunity to experience and understand conflict and its pathways of transformation across cultures with the help of participants from different and diverse backgrounds. The training was very useful for me because it provided me with practical tools in mediation techniques that will serve me in my personal development. I am fundamentally hopeful and deeply optimistic that all the laureates of this training are well equipped to bring their cornerstone in the construction of a peaceful world."
Léonard Nkeshimana, CICR Scholarship Recipient

“My overall reflections were: for the most part really great people and really beneficial learning. The peace oriented approach is very kindhearted and a kin to my worldview and desire to help others help themselves.”
Cindy Vanderheyden, Ottawa

“Brilliant program, I have never in my student career encountered such an interactive course. I experienced great personal growth and broke through a lot of barriers I had created for myself.”
Daisy Amaya, Ottawa

Customized Training

Around 1992, I began to volunteer at CICR, with others, to develop a course intended to bring a wide variety of community members together for conflict resolution training and relation building. Other members were Bob Birt, Bickie Hack, Elizabeth Chin and others.

We delivered the first workshop, Bob leading and us as participants as well as other community members. The workshop was one week in length. We then spent several evenings redesigning the course and presenting the revised course. TPN 1 was 1-week in duration at this time. From one of these workshops, at a community-facilitated session (brainstorming session) during the last day, a youth said “wouldn’t it be great to train police and kids together” thus sprung the “Cops & Kids Training” program.

To assist me in selling this idea to the police, a strategic meeting was held at CICR, which was facilitated by Bob Birt. The persons in attendance were the Chief of Police, Judge, Crown Attorney, High School Principal and a Municipal Councilor. At this time we proposed a new concept of Police Recruit Training to include conflict resolution training with youth from the community (Cops & Kids). With assistance from CICR the course was designed and delivered. However, there was no budget for such a program and John Kelly, of Kelly Funeral Homes, agreed to provide the funding for the first course of “Cops & Kids”. The outcome of the original course was evaluated and endorsed by Chief Ford as a requirement for all new recruits.

In total, during the next few years, approximately 400 police recruits and community youth were trained together in this workshop. It is interesting to note that this same course was delivered in 1995 to Chief Ford, 9 of his executive officers and 10 community leaders. The rational for this course was the amalgamation of the police services in Ottawa Carleton and thus the need for team building, trust development, etc. between the police and between the police and community.

Unfortunately the program was dropped (lack of funding and a focus on tactical response instead). However, the relationships that were developed have been very fruitful, such as the partnership with the Somalian community that continues to thrive today.
Gary Nelson, Consultant, Formely with the Ottawa Police Force, Ottawa

Become a Donor

All donations to CICR can be made through: www.CanadaHelps.ca 
This free, secure, on-line service to charities, will send you a tax receipt of your donation, for income tax purposes.


CICR is registered with the Canada Revenue Agency as a not-for-profit organization.
Our registration number is: 118833409 RR0001

Your financial contribution will help support three major initiatives in developing capacity to resolve conflicts:

Community Mediation Program

In 2009, CICR took over the community mediation program from the Ymca-Ywca in order to offer free intervention services (mediation or facilitation) in Ottawa to families and organizations that do not have the financial needs to help resolve their conflicts and that are at an impasse in their communication. Since then, we have partnerned with the Catholic Centre for Immigrants of Ottawa. With your ongoing support, we will be able to meet the growing demand for the services and help many individuals communicate effectively, reduce stress and learn to respect each other.

Learn more about the program


CICR, in partnership with the Conflict Study and Research Center at Chang Jung Christian University, is providing ongoing conflict resolution training to students, church leaders and members of the community from across Taiwan. CICR trainers have contributed their time to support the project. Your donation will help fund airfares, materials and other expenses related to the delivery of the Third Party Neutral program.

Learn about our work in Taiwan


Over the years CICR has offered free or subsidized training seats targeting volunteer leaders from neighborhood and ethnic communities unable to afford the full fees and that have made a significant difference in their community. Your donation will be a gift and provide a set of conflict resolving skills to community leaders who are making a difference in the lives of others.

Learn more about our trainings

Thank you for your generosity and for your support!

Terms and Conditions

Attendance Policy

All Canadian Institute for Conflict Resolution certificates are based on attendance. Participants must commit and attend all training with no exceptions. If you have meetings, appointments or other training at the same time as the course(s) you registered for, we are advising you to reschedule. Participants who do not complete the full training will not receive their certificate and will have to resume at another date with full training fees.

Modifications, Changes and Cancellations to course selection

Modifications and changes to the dates initially selected are subject to the following penalties: a participant can cancel 10 calendar days or more before the first day of the course (grace period) and receive a full refund. However, if a participant needs to cancel or reschedule after the grace period or withdraws from the training during the training week (this includes "no shows"), a refund will not be provided.

The Institute reserves the right to modify the program or cancel a course. Should a scheduled course be cancelled, participants who wish can receive a full refund or be rescheduled in a future course at no cost.

Cops and Kids Program

Cops & Kids is an experiential workshop for police officers and youth, that was developed in the early 1990s and delivered to youth and new Ottawa Police recruits.

The aim of the workshop is to teach youth and police cooperative and collaborative problem solving through values clarification, communications skills and cultural sensitivity. The purpose is to improve relationships between police and youth and to enhance their interpersonal skills.

Activities carried out in the workshop include understanding levels of conflict, listening to understand, being curious, delaying judgment, values clarification, cultural sensitivity, facilitating problem-solving, and the negative impact of stereotyping. This two-day workshop uses short lecturettes, interactive discussion, small and large group work, and role-playing.

The long-term goal of Cops and Kids is to strengthen relationships between police and youth. Training police officers and youth together provides a venue by which existing stereotypes can be broken leading to improved communication and mutual understanding. It is hoped that this will lead to the strengthening of police community relations today and in the future.

Cops and Kids target new recruits, experienced officers, and youth. The youth targeted to participate in Cops and Kids often come from low income, new immigrant and multicultural neighborhoods. At risk and problem youth have benefited greatly from this program. Schools, community groups, church and service organizations have all referred youth to the program.

Queensway Carleton Hospital (QCH)

The QCH had a CBCR program in the 1998 – 2000 timeframe, whereby some 200 staff received training to equip staff to better deal with potential conflicts that came about with the transfer of programs and staff from other hospitals. The training also included staff from Grace Hospital.

In a meeting with CICR, QCH identified three staff members as trainers. These staff, fully trained and coached by CICR, offered a two-day, experiential training course for staff members in groups of 20. Each group represented staff members with diverse job responsibilities. The Hospital committed funds for five courses to be held in each of two budget years. The first group was very enthusiastic resulting in a waiting list for the remaining courses. Follow-up pot-luck suppers were held two to three times per year to share experiences and any issues that had arose.

The conflict resolution training at QCH was considered to be very successful based on the positive response to the training as well as the sustained use of the new skills and capacity in resolving conflict.


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