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A Guide to Becoming a Certified Conflict Resolution Practitioner in Canada with CICR

Conflict is an inevitable part of human interaction, but it can be transformed into an opportunity for growth and understanding with the right skills. In Canada, becoming a certified conflict resolution practitioner opens doors to professional opportunities in mediation, facilitation, and peace building. 


Whether you're a leader, manager, HR professional, or aspiring mediator, understanding the certification process is crucial. 


This guide explores how you can achieve certification through the Canadian Institute for Conflict Resolution (CICR) and other training options.






1. Understanding the Certification Landscape in Canada

In Canada, certification in conflict resolution involves acquiring specialized training recognized by professional bodies such as the Alternative Dispute Resolution Institute of Canada (ADRIC), Family Mediation Canada, and specific regional authorities. 

These certifications qualify individuals to practice as mediators, facilitators, or peace practitioners across diverse fields, including law, healthcare, business, education, and community services. Note that certain areas, like family mediation, may require additional qualifications or compliance with provincial or territorial regulations.

2. CICR’s Transforming Conflict – Cultivating Peace Certificate

One of the most recognized pathways in Canada is the Transforming Conflict – Cultivating Peace Certificate offered by CICR, since 1988. Our certificate is well recognized in the Alternative Dispute Resolution and the Informal Conflict Management sectors in Canada and abroad, and some hours are accredited for Continuous Professional Education. 

Thousands of leaders, managers, and conflict resolution practitioners have gained lasting confidence and competence through this training program. Its success has been proven not only in Canada, but also in diverse settings and social mandates such as Rwanda, Bosnia, the Dominican Republic, Syria, Mali, Afghanistan, Mexico, Central African Republic, and Taiwan.

This comprehensive program equips participants with the essential skills to become confident and competent mediators using the Third-Party Neutral (TPN) approach. The program covers 160 hours of training divided into four modules:

TPN1: Becoming a Third-Party Neutral

This foundational course introduces participants to the fundamental skills required to mediate and facilitate simple to medium-level disputes. It combines role plays, experiential learning, and practice in essential abilities like active listening, negotiation, mediation, and facilitation.

TPN2: Facilitating for Groups in Conflict

This module dives deeper into group facilitation skills, preparing practitioners to manage and mediate group dynamics, facilitate dialogue, and prevent conflict escalation. It covers core competencies such as stakeholder identification, creating ground rules, consensus-building, and managing difficult behaviours.

TPN3: Developing Mediation Skills

This advanced module focuses on mediation techniques, including conflict analysis, emotional management, questioning strategies, and maintaining fairness in diverse settings. Participants engage in role plays and practical exercises, emphasizing online mediation practices and process selection.

TPN4: Integrating Practice & Principles

The final module brings together all the learned skills through reflective practice. It addresses multi-party conflicts, co-mediation, and identity-based conflict resolution. Participants learn from experts in the field and engage in group activities that further deepen their mediation and facilitation competencies.

Participants receive a 40-hour certificate for each module and a 160-hour certification upon completing all four. The program is well-recognized across Canada and internationally, with accreditations from Family Mediation Canada, the Law Society of Ontario, and more.

3. The Advantages of CICR’s TPN Training

CICR’s program goes beyond traditional conflict resolution training. It not only focuses on resolving disputes but also aims to restore relationships, promote understanding, and cultivate lasting peace. The benefits of the TPN approach include:

  • Experiential Learning: The training is highly interactive, using role-plays, conflict scenarios, and real-world examples to simulate mediation experiences.

  • Practical Skills: Participants gain hands-on experience with active listening, negotiation, and facilitation techniques, empowering them to manage conflicts confidently.

  • Accreditation: CICR’s modules are recognized for continuing professional development (CPD) credits across multiple sectors, such as law, healthcare, and human resources.

  • Global Reach: CICR’s training has been successfully applied in diverse international contexts, including Africa, Europe, Asia, Latin America, and other conflict-affected regions.

4. Additional Training Options in Canada

While CICR offers a comprehensive certification program, other institutions also provide conflict resolution training tailored to specific fields:

  • ADRIC (Alternative Dispute Resolution Institute of Canada): ADRIC offers a pathway to become a Chartered Mediator (C.Med) or Chartered Arbitrator (C.Arb). These certifications require a combination of coursework, practical experience, and a competency assessment. 

  • Family Mediation Canada (FMC): For those interested in family mediation, FMC accredits CICR’s TPN1 and TPN2 modules as part of their mediation training requirements.

  • University Programs: Some universities, like Saint Paul University, offer university credits for completing CICR’s TPN program. They also provide alternative pathways for academic certification in conflict resolution and peace studies.

5. Building Your Conflict Resolution Practice

After completing the certification, practitioners often join CICR’s Community of Practice. This group provides opportunities for continued skill development, networking, and peer support.

Practitioners can also pursue further accreditation since our workshops can be used as training professional development toward accreditation of ADRIO/ADRIC and IMAQ Certifications.

6. Register for CICR’s TPN Program

If you’re ready to start your journey towards becoming a certified conflict resolution practitioner, CICR’s Transforming Conflict – Cultivating Peace Certificate is an excellent choice. You’ll gain practical skills, experiential learning, and global accreditation that set you up for success in diverse mediation and facilitation roles.

Register now to transform conflict into opportunities for growth and peace. For more details on each module and registration, visit our registration page.


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